Chapter 2.


Politics & Government

Political Emotional Maturity

We are used to recognising signs of emotional immaturity in our fellow adults (and nudging them kindly and appropriately where we can), but we are generally not as practiced at spotting…

Status & Success

Overcoming the Need to Be Exceptional

It’s a rather simple question that quickly gets to the core of someone’s sense of well-being and legitimacy: did your childhood leave you feeling that you were – on balance –…

Business Skills

How to Fire Someone

Some things are awkward to say not so much because they require a particularly deft or careful choice of words but because it’s difficult to get into the frame of mind…

Business Skills

Diplomacy at the Office

A deadline is looming and a member of your team hasn’t made much progress on the crucial part of the task that’s been assigned to them. You feel like going up…

Sorrows of Work

On Small Talk at the Office

Some of what makes office life awkward is that it asks us to tread a fine line between being, on the one hand, efficient and focused, and on the other, genial…

Business Skills

How to Tell a Colleague Their Breath Smells

We tend to have a pretty confident attitude towards the technical failings of the people we work with. These failings may be maddening, but we know how to put them right;…