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Chapter 2.
We are, a lot of us, a great deal sadder, more anxious, more incomplete and more restless than we really need to be because of something very large that is missing from our lives. What’s worse, we don’t even know what this thing is and how much we crave it,…
It’s a rather simple question that quickly gets to the core of someone’s sense of well-being and legitimacy: did your childhood leave you feeling that you were – on balance –…
Some things are awkward to say not so much because they require a particularly deft or careful choice of words but because it’s difficult to get into the frame of mind…
A deadline is looming and a member of your team hasn’t made much progress on the crucial part of the task that’s been assigned to them. You feel like going up…
Some of what makes office life awkward is that it asks us to tread a fine line between being, on the one hand, efficient and focused, and on the other, genial…
We tend to have a pretty confident attitude towards the technical failings of the people we work with. These failings may be maddening, but we know how to put them right;…
One of the greatest problems of our working lives is that we lack any experience of, or instruction in, the essential art of failing well. Because our efforts are focused on…