Chapter 2.



What They Forget to Teach You at School

The modern world treats education with unique seriousness. Never in the history of humanity have so much thought and so many resources been devoted to the development of the minds of…

Politics & Government

Political Emotional Maturity

We are used to recognising signs of emotional immaturity in our fellow adults (and nudging them kindly and appropriately where we can), but we are generally not as practiced at spotting…

Status & Success

Overcoming the Need to Be Exceptional

It’s a rather simple question that quickly gets to the core of someone’s sense of well-being and legitimacy: did your childhood leave you feeling that you were – on balance –…

Business Skills

How to Fire Someone

Some things are awkward to say not so much because they require a particularly deft or careful choice of words but because it’s difficult to get into the frame of mind…

Business Skills

Diplomacy at the Office

A deadline is looming and a member of your team hasn’t made much progress on the crucial part of the task that’s been assigned to them. You feel like going up…

Sorrows of Work

On Small Talk at the Office

Some of what makes office life awkward is that it asks us to tread a fine line between being, on the one hand, efficient and focused, and on the other, genial…