You have 14 days from the date you book (or from your confirmation email, whichever is later) to cancel and receive a refund — unless your cancellation is made 4 working days or less before your first session. In that case, no refund will be given, as the therapist cannot easily fill the slot.
To cancel, please email [email protected]
If the therapist needs to reschedule your first session and you can’t make the new time, you’ll receive a full refund.
For ongoing sessions, cancellation terms are agreed directly between you and your therapist.
