This Management Series workshop touches upon all the same ideas, theories, insights and strategies as our standard Supportiveness workshop (detailed below). The additional value comes from the depth and specificity of the exploration that follows. Facilitated by our specially trained faculty – the participants will be able to consider how the learnings can be applied to their roles, their teams, and their company’s culture, sharing their concerns and their experiences with the group.

In this three-hour workshop, we will:

• Practise slowing down communication and listening to what others are implying as well as what they are saying directly.
• Practise listening in an insightful and emotionally supportive way.
• Consider the art of when and how to give advice and feedback.
• Consider ways to demonstrate availability and supportiveness through action as well as words.
• Consider exactly what it means for you to be a supportive manager: one who listens, encourages and develops the talent of others.

What characterises mastery of this skill?

Supportive employees are often highly respected among their colleagues. They consciously make time for others and actively listen to their concerns. This is often reflected in a positive, relaxed team atmosphere with mutual trust and high motivation where staff experience higher levels of commitment to projects.

What characterises a lack of this skill?

A lack of supportiveness can be seen in unavailable or unkind managers. It is often reflected in the team atmosphere. Affected parties might complain about not feeling appreciated for their work or who do not receive necessary information to do their job.

“When people talk, listen completely. Most people never listen.” — Ernest Hemingway

Testimonials

‘It underlined how offering support and giving feedback is important to building trust and moving forward’