Management Series – Supportiveness
Supporting others and listening carefully (but not uncritically) to their signs of distress allows us to give them the best advice on how to approach their challenges. The skill of being correctly supportive is crucial when leading teams, connecting with colleagues, and understanding clients.
Available Virtually or In-Person
More About the Workshop
This Management Series workshop touches upon all the same ideas, theories, insights and strategies as our standard Supportiveness workshop (detailed below). The additional value comes from the depth and specificity of the exploration that follows. Facilitated by our specially trained faculty – the participants will be able to consider how the learnings can be applied to their roles, their teams, and their company’s culture, sharing their concerns and their experiences with the group.
In this three-hour workshop, we will:
- Practise slowing down communication and listening to what others are implying as well as what they are saying directly.
- Practise listening in an insightful and emotionally supportive way.
- Consider the art of when and how to give advice and feedback.
- Consider ways to demonstrate availability and supportiveness through action as well as words.
- Consider exactly what it means for you to be a supportive manager: one who listens, encourages and develops the talent of others.
What characterises mastery of this skill?
Supportive employees are often highly respected among their colleagues. They consciously make time for others and actively listen to their concerns. This is often reflected in a positive, relaxed team atmosphere with mutual trust and high motivation where staff experience higher levels of commitment to projects.
What characterises a lack of this skill?
A lack of supportiveness can be seen in unavailable or unkind managers. It is often reflected in the team atmosphere. Affected parties might complain about not feeling appreciated for their work or who do not receive necessary information to do their job.
“When people talk, listen completely. Most people never listen.” — Ernest Hemingway
‘It underlined how offering support and giving feedback is important to building trust and moving forward’
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Frequently Asked Questions
Our specialist faculty has been selected not just on their professional and academic expertise, but also on their ability to engage audiences with their dynamism, charisma and warmth. You can see their profiles on our faculty page.
Each participant will receive exercises and supplementary reading to embed the learning before and after the workshop. In addition, an extensive and printable workbook will be provided for use during the session itself, and as a reference document afterwards.
We generally do not allow filming of any of our live events, as our workshops are a safe space and this would likely inhibit the feeling of safety and privacy required by attendees in order to participate fully. Our goal is always to create the very best experience for our participants, and for that we try to preserve the closed nature of the sessions.
Due to the nature of the material covered in our Workshops, we find that smaller group sizes help everyone to feel relaxed and get the most out of participating, so we have a maximum group size of 30 participants per workshop. If you are looking to engage a large number of people at once, our Talks can be delivered to audiences of any size; and as such they act as a great introduction to The School of Life for Business.
Yes. However, because certain Workshops, Talks and Conversations complement one another and work well in tandem, we often recommend booking them as part of longer programmes, according to your team or organisation’s needs.
These Workshops are designed for corporate training – where an organisation books private sessions for their internal teams, delivered at a time of their choosing.
Business Workshops are occasionally scheduled as public events where individual tickets can be purchased. To see what’s coming up, click here