Our packing and shipping process is extremely efficient. Once your order has been placed, it will be in progress and there is no way to alter shipping details. Please take care to ensure your shipping details are correct. If your parcel is unable to be delivered due to an incorrect address given, we may feel it necessary to refund your order rather than reattempting delivery.
Our item most suited for families is the 100 Questions, Family edition. Our products and content are targeted at adults, and can contain material you may deem unsuitable for younger people.
For content, books and products targeted for young people, please visit our For Children page. We specialise in developing emotional literacy, giving young people the tools for comprehending and communicating their thoughts and feelings (and those of other people). Our most suited items for families are 100 Questions, Family edition and Parents & Teenagers.
Please email [email protected] with any queries you have. Our customer service team works Monday to Friday 9am to 5pm. We endeavour to answer emails within 3 working days. Please note emails are not monitored at the weekend.