London - Hybrid - Full Time
Job Description
We are looking for a collaborative, analytical Website & UX Manager to join the Digital team, which has a particular focus on our content subscription product.. This role will own and continuously optimise our website UX and functionality with a view to offering a best-in-class online experience for our customers. This is a key role within the Team, and you’ll work collaboratively with different stakeholders across the business to ensure that the needs of different users are met, and that our services are presented and communicated in the best way possible. This is both a creative and technical role which will require you to wear many hats and work on a variety of cross-functional projects.
What the role involves
UX, QA and Testing including:
- Responsible for overall development and UX on The School of Life website and Voucher Portal product
- Create our vision for the website roadmap and user journeys.
- Scope, create, manage and prioritise our website Jira tickets
- Conduct comprehensive testing of the website
- Analyse our website data to help inform our marketing team on trends
- Conduct regular UX/UI reviews of the site
Website Management including;
- Make website changes, Monitor the website’s performance
- Ensure our tech stack map is maintained and up to date
- Maintain and update the WordPress CMS guide
DATA, GTM, A/B Testing including;
- Evaluate our data requirements for the website
- Use GA4 to understand user behaviour on our website, and spot opportunities for UX improvements
- Manage our GTM containers and implement tags
Technical Project Management & Expertise;
- Be responsible for evaluating requirements and opportunities
- Be hands on and resourceful in thinking holistically about ways we could execute or test a new feature or feature
Agency Management including;
- Manage the relationship with our development agency, our Data and SEO consultants and other 3rd parties
Experience 'must haves'
- Experience in a similar role in a startup environment - Proficient in Jira software - Experience defining acceptance criteria for user stories and testing tickets in web deployments
Qualities
- Strong attention to detail - Superb prioritisation skills - Collaborative attitude with the ability to work effectively with multiple teams
Superpower
- A love for the technical and creative
Likes
- An interest in and knowledge of philosophy/ arts & culture/ - Passion for keeping up with trends in tech & digital - Passion for and understanding of TSOL’s brand and purpose
Skills
- Clarity, Google Analytics, WordPress,
To Apply
Please apply sending a cover note and CV by email to [email protected]
What you’ll get from us...
- To work with a diverse team of brilliant minds!
- A culture focussed on growth & personal development
- Hybrid working pattern, 2 days per week in our office in WC2
- Free gym & sauna access within our office space
- Access to other London workspaces
- Healthcare & Employee Assistance Programme
- £500 per year learning budget
- 25 days holiday + bank holidays
- Up to 5 days per year unpaid holiday
- 1 extra holiday day per year of service
- Copies of all newly released books
- 35% discount on The School of Life books & products
- Participation in The School of Life personal development sessions
- Enhanced Maternity pay
- Socials & Lunches