About the Session
Throughout our life and work we will inevitably be faced with having many challenging conversations. Rather than viewing these conversations as something we seek to escape, we can learn instead to embrace them for all the opportunity for growth and change they contain.
Together we explore how we can navigate difficult conversations with more courage and compassion to lead to better conversation outcomes and avenues for deeper connections to others.
In this workshop we will:
- Reflect on our current relationship and automatic response to facing difficult conversations.
- Consider how to alter our mindset towards conflict and challenging interactions with others to encourage more productive approaches.
- Explore foundational skills and conditions that are required to set up productive conversations such as empathy and active listening.
- Discover a framework for having courageous conversations.
- Practise having difficult conversations utilising the skills and framework explored in the session.
- Discuss and apply learnings across the different types of difficult conversations you may face at work.
*Please note this is a Professional Workshop, so the content is tailored to enable you to thrive at work – and grow as a person.
**Development Budget: 80% of our participants use their personal development budget for professional training. Does your employer cover the costs of this training? Please contact [email protected] for an invoice.
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Language: English
Duration: 2 hours
Date: 20th of March
Location: Online via Zoom
Study load: There is no mandatory prework. Afterward, you can apply the techniques both professionally and personally.

Ruthie Bubis
Ruthie Bubis is a trainee psychotherapist and has been facilitating workshops with The School of Life for years. Her specialism in integrative psychotherapy deeply informs her practice in delivering B2B workshops with emphasis on emotional intelligence, nuance and pragmatism. Having a background in publishing at the big 5 and trained as a teacher, Ruthie is passionate about creating an engaging yet reflective space, an intellectually stimulating but accessible environment, whether online or in person. She is keenly committed to the practice of learning in adulthood, where our pasts may be examined, understood and accepted; but equally new perspectives and patterns can be embraced and written in to our ways of being - to thrive both within and beyond work.