How to Become Someone People Will Confide in

It is a mark of character to be thought of as someone that others can safely confide in; there is a high degree of empathy, generosity and open-mindedness implied in being…

How To Write An Effective Thank You Letter

Life continually requires that we write down a few words of thanks: for holidays, meals, presents or people’s place in our hearts. However, too often, our messages end up flat or…

How to Be a Good Listener

Being a good listener is one of the most important and enchanting life-skills anyone can have. Yet, few of us know how to do it, not because we are evil, but…

How to Comment Online

Comment sections online should be the beautiful public squares of our democracies: places we navigate to for frank and thoughtful exchanges of ideas; places where we learn to understand each other’s…

Listening as Editing

One of the kindest, most helpful and most interesting things we can ever do with another person is to listen to them well. But good listening doesn’t just involve paying attention…

The Importance of Flattery

Flattery has a bad name. It’s associated with saying something upbeat but untrue in order to hoodwink its unsuspecting target for low personal gain. In Aesop’s famous fable, The Fox and…