Business Bootcamp: The Modern Leader

The single most important skill of modern leadership is empathy. CEOs around the world engaged in professional coaching are focussing their efforts on how to bring compassion into their leadership and communication, how to cultivate deep listening skills and how to truly step into the perspective of another – whether it be a team member, customer or competitor.

The uncompromising and ruthless leadership traits once regarded essential for getting ahead in business success are rapidly becoming a marker of an out of touch organisation. If we are going to lead a successful career, signal our capacity for leadership to our employers, create a more loyal and productive team and more realistically understand our stakeholders, empathic leadership is the north star to get us there.

Join fellow participants for an intensive day-long workshop including an introduction to emotional intelligence, key skills with practical applications on how we can develop empathic leadership, and networking with other curious business-minded individuals.

What We Explore:

Part One: Leadership

  • Discuss the overall nature of leadership and how it has changed through history
  • Take a realistic look at some of the trials of leadership, and how to tackle them
  • Develop a more compassionate approach to ourselves to improve our relationships with others
  • Learn to communicate clear purpose to clients and colleagues
  • Build a more productive workforce by demonstrating trust in employees or subordinates

Part Two: Empathy

  • Consider the differences between empathy and sympathy
  • Practise using empathy as a way of building connection and overcoming conflict
  • Consider the use of empathy in devising products and solutions that will work well for other people
  • Practise anticipating the needs of other people 

Part Three: Supportiveness

  • Practise slowing down communication and listening to what others are implying as well as what they are saying directly
  • Practise listening in an insightful and emotionally supportive way
  • Consider the art of when and how to give advice and feedback
  • Consider ways to demonstrate availability and supportiveness through action as well as words
  • Learn strategies for making decisions that will serve us well in the long term


9.15 am           Arrival & refreshments
9.30 pm           Module 1: Leadership (incl. tea break)
12.00 pm         Lunch (Included)
1.00 pm           Module 2: Empathy (incl. tea break)
3.15 pm           Module 3: Suportiveness 
5.15 pm           Finish & reflection 
5.30 pm           Close


It is universally recognised that alongside technical skills, people who can master a range of sophisticated emotional skills are better able to thrive, manage themselves and succeed at work.

Our business bootcamps are designed to help participants navigate the challenges of work in the 21st Century.

Join fellow participants for an intensive day-long workshop including an introduction to emotional intelligence, key skills with practical applications, and networking with other curious business-minded individuals.



'I think we all have empathy; we may not have enough courage to display it'
– Maya Angelou


Sophi Bruce copy2
Sophi Bruce is a learning designer, facilitator, coach and social researcher. She joined TSOL Sydney as a core faculty member in 2015 and teaches across the public and business curriculums.  Sophi currently holds senior roles with the University of Technology Sydney and Adaptive Leadership Australia working with a range of people and contexts that focus on thinking differently, leadership impact and adapting to change.  She has enjoyed a varied life and career across two sides of the globe and has a First Class Honours degree and Masters in Communication. Sophi is inspired by the wisdom and progress that comes from purposeful and stimulating interactions.  She teaches ethics to primary school children, sings in a local community choir and has a penchant for travel and music festivals.  She has authored a range of research reports on leadership, social impact and digital futures and regularly contributes to articles and forums on resilience, self-care and purpose.  She remains proud of her teenage-self coming first in a short story competition judged by Roald Dahl.

Buy tickets for
Business Bootcamp: The Modern Leader


Business Workshop
When and where:
  • Fri 31 Jan 2020 9.15am – 5.30pm
    Spaces: Ground Floor/111 Flinders St, Surry Hills NSW 2010



Full price: $550
Concession: $440
+ booking fee  
Classroom materials and catered lunch included.

Please note our Public Business Classes have a strict limit of 3 participants from one organisation. If you have a larger group that you would like to experience our 20 Emotional Skills to help business thrive, please contact our business team. 

Health Care Card, Seniors Card, Pensioner Concession Card and current Student Cards.

Please note that we are unable to offer refunds or transfers with less than 10 days cancellation notice before the original class date. If you require a refund please contact us as per below. 

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For mobility access: please contact us as above to discuss arrangements to ensure your access requirements are supported.