Business Bootcamp: The Confident Communicator

About Business Bootcamps

It is universally recognised that alongside technical skills, people who can master a range of sophisticated emotional skills are better able to thrive, manage themselves and succeed at work.

Our business bootcamps are designed to help participants navigate the challenges of work in the 21st Century.

Join fellow participants for an intensive day-long workshop including an introduction to emotional intelligence, key skills with practical applications, and networking with other curious business-minded individuals.

What we explore:

Organisational culture is built one communication at a time.

Contrary to what people may think, healthy workplaces don’t just happen by accident – they require proactive development and ongoing nurturing over time, including the confidence to be able to communicate transparently, respectfully and decisively, never more so than in difficult moments of change.

In this day long intensive we will explore:


  • Consider barriers to good communication at work
  • Learn how to “tune in” to the signals we are giving others and how we are perceived
  • Practise listening better and asking the right questions
  • Learn how biases can impede communication and how to spot potential communication pitfalls in advance


  • Learn how to identify the right level of confidence for a given task
  • Identify sources of confidence we can rely on and ways of coping with anxiety
  • Learn how to overcome setbacks and remain confident when things get tough
  • Explore how our personal histories may be unhelpfully determining the level of confidence we bring to tasks


  • Consider the barriers to effective decision-making; including decision fatigue, fear of regret, and a lack of self-knowledge
  • Uncover our personal decision-making style
  • Create a plan for how we will take action following our decision and track and adjust over time
  • Learn strategies for reaching sounder, wiser decisions

Please note a light lunch will be served on the day.


9.00 am          Arrival, refreshments & intros
9.30 pm           Module 1: Communication (incl. tea break)
12.00 pm         Lunch (Included)
1.00 pm           Module 2: Confidence (incl. tea break)
3.30 pm           Module 3: Decisiveness 
5.30 pm           Finish & reflection 
6.00 pm           Close


"It was a reminder to listen, acknowledge and value others" Participant, 2019

"I learned to think about the importance of timing and vulnerability"  Participant, 2019

"I was surprised at how much of a difference it makes to fully tune in and empathise"  Participant, 2019

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"We have two ears and one mouth so that we can listen twice as much as we speak"
– Epictetus


Sophi Bruce copy2
Sophi Bruce is a learning designer, facilitator, coach and social researcher. She joined TSOL Sydney as a core faculty member in 2015 and teaches across the public and business curriculums.  Sophi currently holds senior roles with the University of Technology Sydney and Adaptive Leadership Australia working with a range of people and contexts that focus on thinking differently, leadership impact and adapting to change.  She has enjoyed a varied life and career across two sides of the globe and has a First Class Honours degree and Masters in Communication. Sophi is inspired by the wisdom and progress that comes from purposeful and stimulating interactions.  She teaches ethics to primary school children, sings in a local community choir and has a penchant for travel and music festivals.  She has authored a range of research reports on leadership, social impact and digital futures and regularly contributes to articles and forums on resilience, self-care and purpose.  She remains proud of her teenage-self coming first in a short story competition judged by Roald Dahl.

Buy tickets for
Business Bootcamp: The Confident Communicator


Business Workshop
When and where:
  • Fri 30 Aug 2019 9:00am – 6pm
    The School of Life, 370 Bourke St, Surry Hills NSW 2010

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Full price: $550
Concession: $440
+ booking fee  
Classroom materials and catered lunch included.

Please note our Public Business Classes have a strict limit of 3 participants from one organisation. If you have a larger group that you would like to experience our 20 Emotional Skills to help business thrive, please contact our business team. 

Health Care Card, Seniors Card, Pensioner Concession Card and current Student Cards.

Please note that we are unable to offer refunds or transfers with less than 10 days cancellation notice before the original class date. If you require a refund please contact us as per below. 

Need More Help? 

Box Office: call us on +61 481 263 041 (between 12pm and 2pm daily)

For mobility access: please contact us as above to discuss arrangements to ensure your access requirements are supported.