Frequently Asked Questions

Here you'll find answers to some of the questions we are asked most frequently. If your query isn't answered here, do get in touch with us.

GENERAL

PROGRAMS

MAKING A BOOKING

CANCELLATIONS, EXCHANGES and TRANSFERS

BUSINESS CLIENTS

JOBS/VACANCIES

RETAIL

 

GENERAL

What is The School of Life?
You can read all about us 
here.

Who is The School of Life?
You can read all about our Faculty & Staff 
here.

Where is The School of Life?
TSOL Sydney is located within Spaces at 111 Flinders St, Surry Hills NSW 2010. A map of our Sydney location and full details of public transport can be found 
here.

We also have campuses around the world. Full details of our international campuses, including locations and course details, can be found here.

How do I get to the School of Life Sydney?
A map and public transport details to TSOL Sydney can be found 
here.

If you are attending an event please check the website as some of our social events are held offsite.

How can I get in touch with The School of Life?
We would love to hear from you. For general enquiries, please email Sydney@theschooloflife.com.au

  • Event and retail purchases and queries: sydney@theschooloflife.com
  • Corporate enquiries and private events: sally@com
  • Press enquiries: Fran Haysey at Small Talk PR - fh@smalltalkpr.com
  • Contact details for our international campuses can be found by visiting their websites. Simply change the location at the top of this page

To get in touch with a Faculty member, please email us at sydney@theschooloflife.com.au and we will forward your email to them. We are not able to share their personal contact details.

Who founded The School of Life and when?
The School of Life was founded in 2008 by Alain De Botton and other colleagues from the arts, education and cultural sectors.

How can I contact Alain de Botton?
Please send all enquiries for Alain via the 
message form on Alain’s website.

What ideology is behind The School of Life?
None in particular. We provide a forum for exploring various life issues with like-minded people, fostering emotional intelligence through teachings from the humanities (literature, philosophy, psychology, history and art) and free from dogma. You can read more about us 
here.

Who writes the books published by The School of Life?
We are used to the idea that books have a single author and that this author's name is clearly identified on the spine and cover. However, at The School of Life, we have a different approach. We are a team: a group of psychologists, philosophers, sociologists and social scientists. Together we make up The School of Life's content team, which puts out a huge amount of material every year: we make films, put on classes and conferences for the general public, offer training and seminars to businesses as well as producing gift and books.

When it comes to these books, they are a genuinely collective effort – and therefore, we don't wish to highlight one author above another. The books we write are simply from 'The School of Life'.

What are your opening times?
Our classroom space is open two hours ahead of our classes and workshops, and we have a selection of TSOL product available to browse.

Feel welcome to visit us during those times, which you can find on our class calendar.

 

PROGRAMS

What type of programs do you offer?
Public Program
We offer Classes, Workshops, Courses, Professioal Workshops and Social Events. For more information and a full, up-to-date list of our Sydney events, please visit our event Calendar.

Business Program
For companies and private events, we offer a business program for Team Events and Team Learning & Development Workshops. You can read more about these here.

Please email sally@theschooloflife.com.au for more information. 

For program details for our international branches, please use the drop-down menu in the top-right corner of our website to visit the specific website you are interested in.

Can anyone attend your events or do you need to be a member?
Anyone can attend, you do not need to be a member. 

How much do events cost?
Public Program
The price depends on the format, length and location of the event and number of attendees. Please check our Calendar for upcoming events and pricing.

Business Program
For Team Events & Team Learning & Development Workshops - please email sally@theschooloflife.com.au

Do you offer concession prices for your events?
Yes. For students with valid ID or others with valid pension or other form of concession card, we offer concession discounts to all events. Check the event page for discount availability. Please note that we will check your ID for proof of eligibility on arrival at event.

Where are the events held?
Most of our Classes, Workshops and Courses, and some of our Special Events, are held at our Sydney home at Spaces, 111 Flinders St Surry Hills. Most of our Social Events are held off-site at various venues across Sydney. We aim to provide venue details for all our events on our website and e-tickets at the time of booking.

In the unlikely event this has not been possible, we will email you with this information in advance of the event. Please note it is your responsibility to double-check your e-ticket or our website in advance of the event to make sure you are coming to the right venue. Please also make sure you have given us your correct email address.

How long are the classes?
Classes last three hours. The first 30 minutes is an icebreaker with refreshments, followed by a two and a half-hour class, with a short break.

When and what time do the classes take place?
Most of our classes are held on weekday evenings and Saturdays. We also offer public business workshops on weekday mornings.

Do you run any events on the weekend?
Yes, some of our events take place on the weekend. Please visit our 
Calendar where you can browse by date.

Who will be leading my course/workshop?
Please check the specific event page on our website to see which Faculty member is facilitating your event. We have a permanent faculty of course facilitators and also invite guest speakers to run special events. You can read more about our Faculty & Staff 
here.

I would like to propose a class or workshop. How do I do this?
We are not currently accepting proposals from any external facilitators.

Does The School of Life Sydney have a membership scheme?
Not right now, we’re working on it!

I saw an event on your Melbourne site I’m interested in. Will it be available in Sydney?
We often run similar events between Melbourne & Sydney, however some are offered specifically to one city only due to the nature of the event. All upcoming events specific to either city are available on our Calendar page of the website.

Can I watch your classes online?
Not yet
, but you can watch some of our videos on our YouTube Channel.

Can I receive the presentation slides from the class?
Unfortunately no. Our Intellectual Property protection requires us not to share our event powerpoint slides. We do however offer booklets for notes and we offer a wide array of follow up reading at The Book of Life.

Did you find something I left behind in the classroom?
Maybe – and if we did we will have stored it somewhere safely for you. Email sydney@theschooloflife.com.au to ask our team.

How can I share with you my event experience feedback?
We are constantly learning and very keen to hear your thoughts so we can improve our offering. Please email us at sydney@theschooloflife.com.au

Can you stream/record the content for people outside of Melbourne and Sydney who can't attend?
Not yet.

Is this event for couples?
You are most welcome to come as a couple, or a single. All of our content (including events on relationships) is appropriate for either.

Do you have TSOL Books in audio format?
No, however you can access some of our content in audio via our YouTube channel.

 

MAKING A BOOKING

How do I book a class?
To book a ticket for any of our Sydney events, look at the website calendar or click through to your area of interest via our homepage. You can book and pay online.

An e-ticket will be issued to you by email including a scannable QR code (via Humanitix). Please enter your details, especially noting your correct email address as we cannot be responsible for you not receiving your ticket or venue details because of an incorrect email address.

If you are having problems booking online, please email sydney@theschooloflife.com.au. To book events at our international campuses, please use the drop-down menu in the top-right corner of this page.

I am not 100% sure I can make the date yet. Can I reserve a place in advance?
Unfortunately we are not able to take reservations in advance.

Can I book more than one event online?
Yes, simply select each event you wish to attend and add it to your shopping basket. All selected events will be there at the checkout.

Can I book a class for a friend?
Yes, you can book more than one ticket for each event. When booking you can assign any additional tickets to your friends and provide their name and contact details. To find out more about our transfer policy on existing tickets, please see Cancellations, Transfers and Exchanges.

Can I book multiple tickets for my team to attend a class, talk or special event?
If you would like to attend a class with a larger group please contact
sally@theschooloflife.com.au  and we will be happy to discuss the available options for business classes and private events.

I have booked multiple tickets for a class or special event but my guests will be arriving separately. Will they be able to get in?
Yes. Tell your friend to mention your name which the booking was made under.

I am booked on tonight’s class or event. Please can you confirm the venue and start time?
Please check your e-ticket for this information. Alternatively, please check the calendar 
here.

 

CANCELLATIONS, TRANSFERS & EXCHANGES

I would like to change the name on my ticket (transfer)
Ticket transfers (changing the name of the attendee to the class) are available at any time on classes, workshops, courses, business workshops, social events  and L&D workshops at no additional cost. To do this please email us at sydney@theschooloflife.com.au.

I would like to exchange my ticket for an alternative time/date or another class 
If you would like to exchange your event ticket, please email us at sydney@theschooloflife.com.au

I booked an event but can’t make it now. Can I get a refund?
We do not offer refunds within 7 days of the event taking place. We can transfer your ticket to another event date (of equal value), or you can tell us the name of a friend who you might like to invite to take your place. 

Do I receive a discount on retail products if I’m attending a class? 
Yes. We’re happy to offer you a 10% discount on all retail items if you’re purchasing them during your event. This does not apply to gift vounchers.

 

BUSINESS CLIENTS

Can I book private classes for my office, department or team?
Yes, we work in partnership with businesses to provide unique professional development solutions. We develop training programs built from a range of workshops that are tailored for businesses, addressing the topics of 20 Emotional Skills. To find out more visit our
Business Program pages or email sally@theschooloflife.com.au.

Do you offer events for team days out?
Yes, we have a number of fun and engaging events suitable for teams as part of an away day or special occasion. To find out more visit our
Business Program pages or email sally@theschooloflife.com.au.

Are any of your courses CPD-accredited?
Yes, a number of our courses are.

Where do you hold your private business events?
We can organise events at The School of Life Sydney, or we can run them offsite at your office or a venue of your choice. To find out more visit our
Business Program pages or email sally@theschooloflife.com.au.

Do you run sessions outside Sydney and Melbourne?
Yes, we can travel!

Do you have an online learning program
Not currently

 

JOBS / VACANCIES

I would like to work for The School of Life. Are you hiring?
Please check the Jobs page on our website. All current vacancies will be listed 
here.

I would like to become a member of the Faculty at The School of Life. Are you hiring?
Please check the Jobs page on our website. All current vacancies will be listed 
here.

Do you offer Internships or Work Experience?
Please keep an eye on the 
Jobs page on our website for any such future opportunities.

Can I volunteer for The School of life?
We would love you to. Email us at sydney@theschooloflife.com.au with your CV and 500 words on your particular skills and why you would like to help us out with our events.

 

RETAIL

Where can I buy TSOL retail product in Sydney?
We have a selection of TSOL retail product available for purchase during our events.

If you’re looking for a store open during regular business hours, we recommend you visit our friends at Pentimento PapeteriéAriel Booksellers and Dymocks CBD who have a great range of TSOL product available. Their details are below:

PENTIMENTO PAPETERIE    249 King St, Newtown NSW 2042  
http://www.pentimentonewtown.com/

ARIEL BOOKSELLERS    98 Oxford St, Darlinghurst NSW 2010
http://www.arielbooks.com.au

DYMOCKS - SYDNEY CBD    424-430 George St, Sydney NSW 2000
http://www.dymocks.com.au

 

Where can I find TSOL Retail Stockists in Melbourne?

DYMOCKS - MELBOURNE    Lower Ground Floor, 234 Collins St, Melbourne VIC 3000
http://www.dymocks.com.au


READINGS ST KILDA    112 Acland St, St Kilda VIC 3182
https://www.readings.com.au/st-kilda


Milligram, Melbourne Central    Shop 212, Level 2/285 Little Lonsdale St, Melbourne VIC 3000
https://milligram.com/

 

Where can I find TSOL retail product in Brisbane?

DYMOCKS - BRISBANE

177 Albert St, Brisbane City QLD 4000

http://www.dymocks.com.au

STATE LIBRARY OF QUEENSLAND

Cultural Precinct, Stanley Pl, South Brisbane QLD 4101

http://www.slq.qld.gov.au


Where can I find TSOL retail product in Perth?

DYMOCKS HAY ST

705-707 Hay St, Perth WA 6000

http://www.dymocks.com.au

NEW EDITION BOOKSHOP

41 High St, Fremantle WA 6160

http://www.newedition.com.au

 

Where can I find TSOL retail product in Adelaide?

A TRIP TO THE MOON

155 The Parade, Norwood SA 5067

http://www.atriptothemoon.com.au

Bluey Boronia

Shop 11 Topham Mall, 52-54 Waymouth Street Adelaide SA 5000

https://blueyboronia.com.au/

 

Where can I find TSOL retail product in Tasmania?

FULLERS BOOKSHOP

131 Collins St, Hobart TAS 7000

http://www.fullersbookshop.com.au

 

Where can I find TSOL retail product in Canberra?

THE HIVE

Shop 58 Ori building 30 Lonsdale street, Braddon ACT 2612

https://www.facebook.com/thehivelonsdalest/?_rdc=2&_rdr

 

For online orders and to see the full range of products, be sure to visit our international online shop, however please note shipping fees apply.