Frequently Asked Questions
Here you'll find answers to some of the questions we are asked most frequently. If your query isn't answered here, do get in touch with us.
What is The School of Life?
You can read all about us here.
Who is The School of Life?
You can read all about our Faculty & Staff here.
Where is The School of Life?
TSOL Melbourne is located at 11 Princes St St Kilda, Melbourne. A map of our Melbourne location and full details of public transport can be found here.
We also have campuses around the world. Full details of our international campuses, including locations and course details, can be found here.
How do I get to the School of Life Melbourne?
A map and public transport details to TSOL Melbourne can be found here.
If you are attending an event please check the website as some of our social events are held offsite.
How can I get in touch with The School of Life?
We would love to hear from you:
- For general and press enquiries, please email firstname.lastname@example.org
- Corporate enquiries and private events: email@example.com
- Contact details for our international campuses can be found by visiting their websites. Simply change the location at the top of this page
- To get in touch with a Faculty member, please email us at firstname.lastname@example.org and we will forward your email to them. We are not able to share their personal contact details
Who founded The School of Life and when?
The School of Life was founded in 2008 by Alain De Botton and other colleagues from the arts, education and cultural sectors.
How can I contact Alain de Botton?
Please send all enquiries for Alain via the message form on Alain’s website.
What ideology is behind The School of Life?
None in particular. We provide a forum for exploring various life issues with like-minded people, fostering emotional intelligence through teachings from the humanities (literature, philosophy, psychology, history and art) and free from dogma. You can read more about us here.
Who writes the books published by The School of Life?
We are used to the idea that books have a single author and that this author's name is clearly identified on the spine and cover. However, at The School of Life, we have a different approach. We are a team: a group of psychologists, philosophers, sociologists and social scientists. Together we make up The School of Life's content team, which puts out a huge amount of material every year: we make films, put on classes and conferences for the general public, offer training and seminars to businesses as well as producing gift and books.
When it comes to these books, they are a genuinely collective effort – and therefore, we don't wish to highlight one author above another. The books we write are simply from 'The School of Life'.
What are your opening times?
Our classroom space is during our public program events held in St Kilda, and we have a selection of TSOL product available to browse.
Feel welcome to visit us during those times, which you can find on our class calendar.
What type of programs do you offer?
We offer Classes, Workshops, Courses, Professional Workshops and Social Events. For more information and a full, up-to-date list of our Melbourne events, please visit our event Calendar.
For companies and private events, we offer a business program for Team Events and Team Learning & Development Workshops. You can read more about these here.
Please email email@example.com for more information.
For program details for our international branches, please use the drop-down menu in the top-right corner of our website to visit the specific website you are interested in.
Can anyone attend your events or do you need to be a member?
Anyone can attend, you do not need to be a member.
How much do events cost?
The price depends on the format, length and location of the event and number of attendees. Please check our Calendar for upcoming events and pricing.
For Team Events & Team Learning & Development Workshops - please email firstname.lastname@example.org
Do you offer concession prices for your events?
Yes. For students with valid ID or others with valid pension or other form of concession card, we offer concession discounts to all events. Check the event page for discount availability. Please note that we will check your ID for proof of eligibility on arrival at event.
Where are the events held?
Most of our Classes, Workshops and Courses, and some of our Special Events, are held at our Melbourne home at 11 Princes St, St Kilda Melbourne. Most of our Social Events are held off-site at various venues across Melbourne. We aim to provide venue details for all our events on our website and e-tickets at the time of booking.
In the unlikely event this has not been possible, we will email you with this information in advance of the event. Please note it is your responsibility to double-check your e-ticket or our website in advance of the event to make sure you are coming to the right venue. Please also make sure you have given us your correct email address.
How long are the classes?
Classes last three hours. The first 30 minutes is an icebreaker with refreshments, followed by a two and a half-hour class, with a short break. We have various other formats that have differing timings. Please review the event details particular to that event on the event page.
When and what time do the classes take place?
Most of our classes are held on weekday evenings and Saturdays. We also offer public business workshops on Fridays.
Do you run any events on the weekend?
Yes, some of our events take place on the weekend. Please visit our Calendar where you can browse by date.
Who will be leading my course/workshop?
Please check the specific event page on our website to see which Faculty member is facilitating your event. We have a permanent faculty of course facilitators and also invite guest speakers to run special events. You can read more about our Faculty & Staff here.
I would like to propose a class or workshop. How do I do this?
We are not currently accepting proposals from any external facilitators.
Does The School of Life Melbourne have a membership scheme?
Not right now, we’re working on it!
I saw an event on your Sydney site I’m interested in. Will it be available in Melbourne?
We often run similar events between Melbourne & Sydney, however some are offered specifically to one city only due to the nature of the event. All upcoming events specific to either city are available on our Calendar page of the website.
Can I watch your classes online?
Not yet, but you can watch some of our videos on our YouTube Channel.
Can I receive the presentation slides from the class?
Unfortunately no. Our Intellectual Property protection requires us not to share our event powerpoint slides. We do however offer booklets for notes and we offer a wide array of follow up reading at The Book of Life.
Did you find something I left behind in the classroom?
Maybe – and if we did we will have stored it somewhere safely for you. Email email@example.com to ask our team.
How can I share with you my event experience feedback?
We are constantly learning and very keen to hear your thoughts so we can improve our offering. Please email us at firstname.lastname@example.org
Can you stream/record the content for people outside of Melbourne and Sydney who can't attend?
Is this event for couples?
You are most welcome to come as a couple, or a single. All of our content (including events on relationships) is appropriate for either.
Do you have TSOL Books in audio format?
No, however you can access some of our content in audio via our YouTube channel.
MAKING A BOOKING
How do I book a class?
To book a ticket for any of our Melbourne events, look at the website calendar or click through to your area of interest via our homepage. You can book and pay online.
An e-ticket will be issued to you by email including a scannable QR code (via Humanitix). Please enter your details, especially noting your correct email address as we cannot be responsible for you not receiving your ticket or venue details because of an incorrect email address.
If you are having problems booking online, please email email@example.com. To book events at our international campuses, please use the drop-down menu in the top-right corner of this page.
I am not 100% sure I can make the date yet. Can I reserve a place in advance?
Unfortunately we are not able to take reservations in advance.
Can I book more than one event online?
Yes, simply select each event you wish to attend and add it to your shopping basket. All selected events will be there at the checkout.
Can I book a class for a friend?
Yes, you can book more than one ticket for each event. When booking you can assign any additional tickets to your friends and provide their name and contact details.
Can I book multiple tickets for my team to attend a class, talk or special event?
If you would like to attend a class with a larger group (more than 5 people) please contact firstname.lastname@example.org and we will be happy to discuss the available options for business classes and private events.
I have booked multiple tickets for a class or special event but my guests will be arriving separately. Will they be able to get in?
Yes. Tell your friend to mention your name which the booking was made under.
I am booked on tonight’s class or event. Please can you confirm the venue and start time?
Please check your e-ticket for this information. Alternatively, please check the calendar here.
CANCELLATIONS, TRANSFERS & EXCHANGES
I would like to change the name on my ticket (transfer)
Ticket transfers (changing the name of the attendee to the class) are available at any time on classes, workshops, courses, business workshops, social events and L&D workshops at no additional cost. You're welcome to simply advise the person who will be coming in your place to mention the name that the original ticket is held under at the door to gain entry.
I would like to exchange my ticket for an alternative time/date or another class
We do not offer credits or transfers for another class. Please ensure when booking your ticket that you are sure you would like to attend and sadly if there are unforeseen circumstances that prevent you from coming, we won't be able to offer you a transfer or a credit.
I booked an event but can’t make it now. Can I get a refund?
I'm sorry, we do not offer refunds. Please ensure when booking your ticket that you are sure you would like to attend and sadly if there are unforeseen circumstances that prevent you from coming, we won't be able to offer you a refund.
Do I receive a discount on retail products if I’m attending a class?
Yes. We’re happy to offer you a 10% discount on all retail items if you’re purchasing them during your event. This does not apply to gift vouchers.
Can I book private classes for my office, department or team?
Yes, we work in partnership with businesses to provide unique professional development solutions. We develop training programs built from a range of workshops that are tailored for businesses, addressing the topics of 20 Emotional Skills. To find out more visit our Business Program pages or email email@example.com.
Do you offer events for team days out?
Yes, we have a number of fun and engaging events suitable for teams as part of an away day or special occasion. To find out more visit our Business Program pages or email firstname.lastname@example.org.
Are any of your courses CPD-accredited?
Yes, a number of our courses are.
Where do you hold your private business events?
We can organise events at The School of Life Sydney, or we can run them offsite at your office or a venue of your choice. To find out more visit our Business Program pages or email email@example.com.
Do you run sessions outside Sydney and Melbourne?
Yes, we can travel!
Do you have an online learning program?
JOBS / VACANCIES
I would like to work for The School of Life. Are you hiring?
Please check the Jobs page on our website. All current vacancies will be listed here.
I would like to become a member of the Faculty at The School of Life. Are you hiring?
Please check the Jobs page on our website. All current vacancies will be listed here.
Do you offer Internships or Work Experience?
Please keep an eye on the Jobs page on our website for any such future opportunities.
Can I volunteer for The School of life?
We would love you to. Email us at firstname.lastname@example.org with your CV and 500 words on your particular skills and why you would like to help us out with our events.
Where can I buy TSOL retail product in Melbourne?
We have a selection of TSOL retail product available for purchase during our events.
If you’re looking for a store open during regular business hours, we recommend you visit our friends at the stores below who have a great range of TSOL product:
Dymocks Melbourne Lower Ground Floor, 234 Collins St, Melbourne VIC 3000
Readings St Kilda 112 Acland St, St Kilda VIC 3182
Milligram, Melbourne Central Shop 212, Level 2/285 Little Lonsdale St, Melbourne VIC 3000
Where can I find TSOL Retail Stockists in Sydney?
Pentimento Papeterie 249 King St, Newtown NSW 2042
Ariel Booksellers 98 Oxford St, Darlinghurst NSW 2010
Dymocks Sydney CBD 424-430 George St, Sydney NSW 2000
Where can I find TSOL retail product in Brisbane?
Dymocks Brisbane 177 Albert St, Brisbane City QLD 4000
State Library of Queensland Cultural Precinct, Stanley Pl, South Brisbane QLD 4101
Where can I find TSOL retail product in Perth?
Dymocks Hay St 705-707 Hay St, Perth WA 6000
New Edition Bookshop 41 High St, Fremantle WA 6160
Where can I find TSOL retail product in Adelaide?
A Trip to The Moon 155 The Parade, Norwood SA 5067
Bluey Boronia Shop 11, Topham Mall, 52-54 Waymouth St, Adelaide SA 5000
Where can I find TSOL retail product in Tasmania?
Fullers Bookshop 131 Collins St, Hobart TAS 7000
Where can I find TSOL retail product in Canberra?
The Hive Shop 58, Ori Building, 30 Lonsdale St, Braddon ACT 2612
For online orders and to see the full range of products, be sure to visit our international online shop, however please note shipping fees apply.