Emotions can sometimes blur our vision. To make good decisions and work well with others, we need to be able to separate the way we feel about the world from the way it actually is.
In this two-hour session, we will:
• Learn about the different errors and biases to which our minds are prone, and how to correct for these
• Consider the ways in which we might judge ideas too much by their source and too little on their independent merit
• Practice the art of detachment from our own experiences and interests, in order to consider things from a wider, more universal point of view
• Learn strategies for making decisions that will serve us well in the long term
Objectivity is the skill of developing awareness of one’s own biases which influence our perception of situations and other people. It also means to handle these biases in flexible and effective ways in order to make fair and wise decisions.
What characterises mastery of this skill?
Employees demonstrate objectivity by taking enough time on decisions. They detach and reflect about their own potentially impulsive reactions and may seek the opinion of others in order to compare them to their own. After having made a decision, they are able to explain their reasons for it - while always keeping an open mind about how biases might affect them in the future. Objective employees may also have clear boundaries that help them avoid biases, like always sleeping on a decision or never having more than one drink with a client.
What characterises a lack of this skill?
Employees and especially managers with a lack of objectivity have a tendency to make spontaneous and impulsive decisions based on emotions and biased perceptions. They might feel or express regret about previous actions or choices, or else vehemently defend decisions that have negative consequences. They struggle to strategically handle biases and oftentimes are even unaware of them. Questioning their decisions may lead to defensiveness rather than fruitful discussion.
"This has been my second class and both have been excellent!"
"It helped me to consider the reasons behind unreasonable feelings & perceptions"
"It showed me the importance of slowing down to think about things carefully"