Why We Need to Feel Heard
Though we all long to have our feelings and needs acknowledged, it seems that nothing is more common than for these to be neglected by people around us.
Obstacles to Giving Feedback
Feedback was invented to get more out of employees and thereby to lift the productivity and the profitability of the company. But it’s difficult for a number of reasons.
How To Be a Good Listener
Listening is something we’re very reluctant to do, not because we’re lazy, but because we have never actually been taught how to do it properly...
What Makes a Good Listener?
One of the kindest, most helpful and most interesting things we can ever do with another person is to listen to them well.