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Obstacles to Giving Feedback
Feedback was invented to get more out of employees and thereby to lift the productivity and the profitability of the company. But it’s difficult for a number of reasons.
How To Be a Good Listener
Listening is something we’re very reluctant to do, not because we’re lazy, but because we have never actually been taught how to do it properly...
What Makes a Good Listener?
One of the kindest, most helpful and most interesting things we can ever do with another person is to listen to them well.