For most of human history and in almost all places it would have seemed absurd for employers to give their employees personal feedback.

We tend to be pretty clear why it might be nice to be in a leadership role.

Feedback was invented to get more out of employees and thereby to lift the productivity and the profitability of the company. But it’s difficult for a number of reasons.

We're used to thinking of 'being a teacher' as a specialised job, but in fact, teaching is a skill required of us in a huge range of contexts, from the home to the workplace.