The School of Life for Business

The School of Life is a global organisation dedicated to developing emotional intelligence.

We teach 20 emotional skills to help businesses thrive in the modern economy.

Contact us to find out more


Supporting others and listening carefully (but not uncritically) to their signs of distress allows us to give them the best advice on how to approach their challenges. The skill of being correctly supportive is crucial when leading teams, connecting with colleagues, and understanding clients.

In this two-hour session, we will:

• Practise slowing down communication and listening to what others are implying as well as what they are saying directly

• Practise listening in an insightful and emotionally supportive way

• Consider the art of when and how to give advice and feedback

• Consider ways to demonstrate availability and supportiveness through action as well as words


‘It underlined how offering support and giving feedback is important to building trust and moving forward’

‘I learned about genuine curiosity - I don't need to have the answers, just to feel confident to ask questions and give genuine responses’

‘We discussed the importance of active listening and why tailored, dedicated feedback is so valuable’ 

“When people talk, listen completely. Most people never listen.”

Ernest Hemingway