Diplomacy is the art of navigating around difficult and sensitive issues without causing catastrophe. It comprises the ability to reach enough of one’s own goals while taking into account the interests of others and maintaining working relationships. Not only do we need it to get our work done, it also prevents us from causing unnecessary suffering in both others and ourselves.

In this workshop:

  • You will learn to identify different conflict styles in others and in yourself
  • You will consider the value of politeness – a vital skill in any organisation – and how to apply it in difficult situations
  • You will practice empathy towards those you find difficult
  • You will consider when to press your point, when to compromise, when to let things go and when to find a genuinely collaborative solution

Workshop leader

Wassila Hachchi fotoWassila Hachchi works as a speaker, coach and trainer in (self) dialogue. She is the author of Listen, Think, Speak, a book about her extraordinary journey based on wanting to make a difference. Before becoming a trainer she has worked as a military officer, MP and social entrepreneur.

Practical information

Language: English
Time: 9:30 - 13:00
Study Load: There is no compulsory homework. You will, however, be given ideas and techniques that you can try out after the workshop and apply in your work.
Study Material: You do not need to purchase any study material for this workshop.
For Whom: This workshop is suitable for employees and freelancers who want to challenge themselves and want to think more deeply about the subject and themselves.
Level: There are no entry requirements.
Address: Frederiksplein 54, Amsterdam
Price: €195,-  (excl. BTW, incl. lunch)

For more information: zakelijk@theschooloflife.com


Bringing together the expertise of entrepreneurs, psychologists, thought leaders and CEOs, and drawing upon The School of Life’s unique expertise in cultivating emotional intelligence, our Professional Workshops will equip you with the tools and strategies needed to thrive in the modern workplace.

Koop je tickets voor

€ 195,- (excl. BTW, incl. lunch)

wanneer en waar:
  • wo 18 mrt 2020 09:30 - 13:00
    Frederiksplein 54
  • wo 13 mei 2020 09:30 - 13:00
    Frederiksplein 54